Returns / Exchange

If for any reason you are not happy with your order and would like to return or exchange an item please return the item in the original condition within 14 days.

After receiving the item back we will issue a refund or exchange the item if preferred. You will get the price back you paid for the product plus postage - please notice that we can’t refund the postage costs you need for sending the item back to us. Please make sure that the item is sent via a tracked service / insured as we cannot take responsibility for items lost in transit on returns. Please do not send the jewelry in a simple envelope by mail - the sorting machines tear up letters with irregular shape.

We only accept intact and unworn pieces for an exchange or return.
Please note that customized or unique pieces (marked with "unique one" oder "one of one") items can not be returned or exchanged. Reduced items marked with "ON SALE" can not be returned or exchanged.

Return to:

877 Workshop
Sylvia Janssen
Peter-Marquard-Str. 10
22303 Hamburg, Germany